Good to know – information & included services
Good to know
Everything you need to know— for a smooth arrival and a stay that feels easy from the very beginning.
Included Services
- Welcome basket with a selection of regional products
- Private bio sauna (60 °C) in every chalet
- Wood stove with glass front — firewood included for the entire stay
- Fully equipped kitchen with fridge, dishwasher, cooktop, coffee machine, kettle, dish towels, and tableware
- Bedroom with king-sized bed (180 × 200 cm)
- Daybed with panoramic views in the sleeping area
- Two bathrooms with shower, premium care products, hairdryer, and towel set
- Living area with a comfortable daybed (140 × 200)
- Underfloor heating for a pleasant sense of warmth
- Atmospheric lighting, individually adjustable
- High-quality materials and natural wooden floors
- Private patio with garden and outdoor furnishings
- Bike and ski storage with boot dryer
- Covered parking
- Wi-Fi, smart TV and safe
- Bed linen and towels
- Sauna towels
- For stays of one week or longer, an intermediate service with a full change of towels is included
Final cleaning: €90 per chalet
- If you’re travelling with pets, we take extra care with an additional cleaning — naturally at no extra charge.
Available on request — flexible and subject to availability:
- Ayurvedic massages, yoga sessions, or an Ayurvedic cooking class (bookable on site via the guest app in your chalet)
- Additional chalet cleaning
- Extra towel set
- Change of bed linen
Check-in/Check-out
Your chalet is available from 3:00 pm on the day of arrival.
On departure, we kindly ask you to vacate it by 10:00 am, so we can prepare everything for the next guests.
Express self check-in and check-out are available at any time.
Adults only
AMIL is a place of quiet. To preserve this atmosphere, we welcome guests aged 14 and above.
Smoking
The entire property is a non-smoking area. Outdoor areas on the terraces are available for this purpose — we kindly ask you to respect the quiet atmosphere of the surrounding chalets and other guests.
Pets
Dogs are warmly welcome (additional cost: €30 per day).
To ensure a comfortable stay for all guests, their number is intentionally limited and only permitted in selected chalets. You can easily add your dog during the booking process. At the moment, we are unable to accommodate cats — thank you for your understanding.
Deposit
To confirm your booking, a deposit of 30% of the total amount is required.
Final payment
For a seamless and independent stay, you will receive a personal access code for your chalet. This will be shared with you once the remaining balance has been settled.
We kindly ask you to complete the payment no later than 7 days before arrival.
For bookings made less than 7 days prior to arrival, the full amount is due upon confirmation.
Cancellation policy
Plans can change — which is why we believe in flexibility.
With AMIL flexibility, your plans remain open: any deposit already paid is not lost, but converted into a credit for a future stay (valid for 6 months).
Up to 30 days before arrival: free cancellation
29 to 15 days before arrival: deposit is converted into credit
15 to 8 days before arrival: 60% of the total amount will be charged — the deposit remains as credit
From 7 days before arrival: 100% of the total amount will be charged — the full amount is converted into a credit, valid for 6 months
Payment methods
PayPal, bank transfer, debit card, Visa and Mastercard
Bank details
Living Alpine Lodge GmbH
Raiffeisen Bank Sillian
IBAN: AT67 3636 8000 0010 7987
BIC: RZTIAT22368
Our rates are per chalet and night, based on two guests. Each additional person is charged at €50 per night.
A local tourist tax of €2.60 per person (aged 14 and above) per night is not included and will be added to the final balance of your stay.
